FAQs
Please find our frequesntly asked questions below and contact us if he have not answered your questions.
How Do I Download the App?
Simply click one of these icons to download the app for your specific platform.
How much does it cost?
For customers –> NOTHING.
For stores that are a part of our network?
A small annual fee. Learn more…
How much does it cost to add my Pet Store to the App?
We have annual licensing terms. Please click on ADD YOUR PET STORE at the top of this website and fill out that form.
How do I add my Pet(s) to the App?
Simply click on MY PETS on the home screen or MY PETS on the hamburger menu (top left of the app).
If you do not have a pet added, you may do so by clicking on the big + (plus) sign at the bottom of the app on this page.
You may add one or more pets to the app.
Does this app work for all Pet Stores or just yours?
This app only works for Pet Stores that are within our Pet Stores network. Pet stores in our network have paid a licensing fee to be included in the app. If your store isn’t listed, tell them about this app 🙂
This app is great! I went through dozens of brands and now I know what Jake is allergic to. So, if I want to try some new food I just select his profile then search and it finds all of the products in the store that he can eat! Brilliant!